Pure Veg

Order Your Food On 7991252510, 7991898910, 7991424210, 7991434310
Order Your Food On
7991252510, 7991898910, 7991424210, 7991434310

Terms and Conditions

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering food during your train journey from our Website. By ordering, from this Website, via phone, or mobile, you agree to be bound by these Terms and Conditions.

Shriji Online Food is an e-catering service provider company. We provide a way for you to communicate your orders to Delivery Restaurants displayed on our website. Shriji Online Food may revise the terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of Terms and Conditions. Content that is considered obscene under Indian law is strictly forbidden on ShrijiOnlineFood.com, and users are prohibited from posting any material of an obscene nature.


Any contract for the supply of Food Delivery from this Website is between you and the Participating Restaurant for the supply through this Website. You agree to take particular care when providing us with your accurate and complete details and warrant at the time of ordering. You also warrant that the credit or debit card details that you provide are of your own credit or debit card and that you have sufficient funds to make the payment.

The food delivered to you from this website is intended for your use only and not for resale.

On clicking the "Finish" button, you explicitly agree to the Terms and Conditions set upon in this agreement. All orders placed through Shriji Online Food will be deemed completed after the scheduled delivery time stated in the bill when the order is placed has passed, unless the customer notifies the customer service agent about the non-delivery of their order.

Prices and Payment

Prices will be as quoted on Shriji Online Food website. These prices are inclusive of relevant sales tax, our service charges and delivery charges. In case Delivery Restaurants requires a service charge (for instance for orders below the minimum order amount), this will be clearly indicated on our website, in the itemized bill, and added to the total amount due

Our website contains a large number of menus items. Although we take great care to keep them up to date, it is always possible that some of the menus may be incorrectly priced. If the correct price for an order is higher than the price stated on the Website, Shriji Online Food will normally contact you before the order in question is dispatched. Shriji Online Food is under no obligation to ensure that the order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.

  • Payment for all orders must be by credit or debit card as stated on this website or in cash at the point of delivery to you.
  • If you choose online payment, you must pay for your order before it is delivered. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.

In case of online payment, if any payment you make is not authorized you will be returned to the previous page on the website and we shall not be obliged to provide the services.

A discount may apply to your order if you use a promotional code recognized by this website and endorsed by Shriji Online Food.

Please note that from time to time there may be delays with processing payments and transactions, on occasion this can take up to sixty (60) days to be deducted from your bank account or credit card.


If delivery is done by the Delivery Restaurant or its delivery partners, it is the Delivery Restaurants sole responsibility to provide Food Delivery in a timely manner. If Food Delivery is not provided at the estimated delivery time and train station requested by you, please contact us by telephone or email and we will try to ensure that you receive your order at an alternate train station along your train route.

All risk in the Food Delivery shall pass to you upon delivery. Delivery Restaurants, who will prepare your order, aim to deliver the product to you at the train seat/coach requested by you in your order and within the stoppage time at the station requested by you.

If you fail to accept delivery of Food Delivery at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate train seat/coach information, or we are unable to deliver because of your failure to be present at the seat number you communicated to us, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass to you. Any costs which we incur as a result of the inability to deliver shall be your responsibility and you shall indemnify us in full for such cost.

Delivery Restaurants and Shriji Online Food shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.


You can cancel your order up to the order cut-off time. You can cancel your order either calling our call center number, or through our website. You will need to quote mobile phone number and order ID to cancel the order. You may be required to login on the website in order to cancel your order, where applicable. We will not be able to cancel any order after order cut-off time, which is usually one hour before STA of train at delivery station.

If the cancellation is made up to 24 hours before cut-off time, and you have paid in advance online, we will refund or re-credit your debit or credit card with the full amount less a 10% cancellation administrative fee within 14 days.

In the unlikely event that the Delivery Restaurant delivers a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If the Delivery Restaurant can only do a partial delivery (a few items might be not available), its staff should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We will put our best effort in ensuring that the delivery is complete and as per your order, however this may not be possible in all cases.


You are permitted to print and download extracts from this Website for your own personal use on the following basis:

  • Unless otherwise stated, the copyright and other intellectual property rights in this Website and in material published on it (including without limitation photographs and graphical images) are owned by Shriji Online Food or Shriji Online Food’s licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. For the purposes of these website terms, any use of extracts from this website other than the “Ordering” details is prohibited. You must not modify the digital or paper copies of any materials that you print off in accordance with ordering details and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.
  • You must ensure that Shriji Online Food’s status as the authors of the material on the website must always be acknowledged. You are also not allowed to use any of the materials on this website or the website itself for commercial purposes without obtaining a license from Shriji Online Food to do so.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Shriji Online Food at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format
  • Any rights not expressly granted in these Website Terms are reserved

Service Access

While Shriji Online Food tries to ensure this Website is normally available twenty four (24) hours a day; still we will not be liable if this website is unavailable at any time or for any period.

  • Access to this website may be suspended temporarily and without notice. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

Visitor Material and Conduct

Other than personally identifiable information, which is covered under the Shriji Online Food Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

  • You are prohibited from posting, uploading or transmitting to or from this website any material that breaches any applicable local, national or international law; is unlawful or fraudulent; amounts to unauthorized advertising; or contains viruses or any other harmful programs.
  • Any comments or feedback that you submit through the Website must not contain any defamatory, obscene or offensive material; promote violence or discrimination; infringe the intellectual property rights of another person; breach any legal duty owed to a third party (such as a duty of confidence); promote illegal activity or invade another's privacy; give the impression that they originate from us; or be used to impersonate another person or to misrepresent your affiliation with another person. The prohibited acts listed here are non-exhaustive. You will pay Shriji Online Food for all costs and damages which it incurs as a result of you breaching any of these restrictions. shriji Online Food will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of above mentioned things.

Trademark Information

The www.shrijionlinefood.com logo, on the web are the trademarks and service marks and other shrijionlinefood.com logos and product and service names are trademarks of shrijionlinefood.com. Without our prior permission, you agree not to display or use in any manner our intellectual property rights which include trademark and copyrights in artistic work, literary, software and cinematographic representations.

Proprietary Rights

You acknowledge and agree that the Service and any necessary software used in connection with the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by us or advertisers, you agree not to modify, adapt, rent, lease, loan, sell, distribute, the Software or the Content in whole or in part.

Shrijionilnefood.com grants you a personal, non-transferable and non-exclusive right and license to use the object code of our Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineering, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the software. You agree not to modify the software in any manner or form, or to use modified versions of the software, including (without limitation) for the purpose of obtaining unauthorized access to the service. You agree not to access the service by any means other than through the interface that is provided by rshrijionlinefood.com for use in accessing the service.


Shriji Online Food may terminate or suspend (at our absolute discretion) your right to use this website and your use of the services immediately by notifying you in writing (including by email) if Shriji Online Food believes you have posted material in breach of paragraphs Visitor Material and Conduct; we believes that you have breached Links to and from other websites; or if you breach any other material terms of these website terms.

Upon termination or suspension you must immediately destroy any downloaded or printed extracts from this Website.


Shriji Online Food, and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, loss of opportunity, loss of anticipated savings, wasted management or office time and whether in tort (including negligence), contract or otherwise, even if foreseeable) in connection with our services, this website or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on these websites.

Shriji Online Food takes full responsibility for the content of this website and for the communication of orders to the Delivery Restaurants as set out in these website terms. Shriji Online Food customer care team will, subject to your compliance with these website terms and cooperation, use all reasonable endeavors to resolve any issues arising from the submission of orders via this website including the processing of all credit or debit card refunds and chargebacks where appropriate. However, please note that the legal contract for the supply and purchase of food and beverages is between you and the Delivery Restaurants that you place your order with. Shriji Online Food cannot give any undertaking that the food and beverages ordered from the Delivery Restaurants through this website will be of satisfactory quality and any such warranties are disclaimed by Shriji Online Food. These disclaimers do not affect your statutory rights against the Delivery Restaurants.

Nothing in these website terms excludes or limits our liability for death or personal injury arising from Shriji Online Food’s negligence, nor Shriji Online Food liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. Nothing in these website terms affects your statutory rights.

Governing Law and Jurisdiction

This Agreement and the relationship between you and www.railrestro.com shall be governed by the laws of the Republic of India without regard to its conflict of law provisions. You and Shriji Online Food.com agree to submit to the personal and exclusive jurisdiction of the courts located at Jhansi (City), Jhansi (District), Uttar Pradesh (State Name), and India (Country).

Additional Terms

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy, which is incorporated into these website terms by this reference and is available.

If any provision or part of a provision of these Website Terms is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provisions or part provisions will be struck out of these Website Terms and the remainder of these Website Terms will apply as if the offending provision or part provision had never been agreed.

Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Website Terms will not be interpreted as a waiver of your or our rights or remedies.

You may not transfer any of your rights or obligations under these website terms without our prior written consent. We may transfer any of our rights or obligations under these website terms without your prior written consent to any business that we enter into a joint venture with, purchase or are sold to.

The headings in these Website Terms are included for convenience only and shall not affect their interpretation.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  • strikes, lock-outs or other industrial action;
  • civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
  • fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters;
  • impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or

private transport;

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  • impossibility of the use of public or private telecommunications networks; and
  • the acts, decrees, legislation, regulations or restrictions of any government.
  • our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.


If any of these terms and conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.

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